FAQ
What's the order process?
If this is your first time with us, Please fllow our guide to measure your nails accurately for a perfect fit. Our customer experience team will reach out to you to guide you through the experience. Once you send your sizes back to us, we work with you to design your set!
If you are a returning customer, our customer experience team will reach out to work with you to design your set!
How do I size my nails?
If this is your first time with us, Please fllow our guide to measure your nails accurately for a perfect fit. Our customer experience team will reach out to you to guide you through the experience. Once you send your sizes back to us, we work with you to design your set!
If you are a returning customer, our customer experience team will reach out to work with you to design your set!
How do I wear my press-ons?
How to Wear with Adhesive Tabs
How to Wear with Nail Glue
How many times can I reuse my press-on nails?
With proper care, these nail sets can last as long as your favorite pair of jeans! Many of our customers collect a wide range of sets and change them out often! Adhesive tabs provided with your press-ons can be removed safely and cleanly.
What do the different shapes and lengths look like?
If this is your first time with us, Please fllow our guide to measure your nails accurately for a perfect fit. Our customer experience team will reach out to you to guide you through the experience. Once you send your sizes back to us, we work with you to design your set!
If you are a returning customer, our customer experience team will reach out to work with you to design your set!
Can I order replacement nails?
Absolutely! For easy replacement nail reorders, contact our customer experience team via text message or email nailsaria2024@gmail.com
How long does it take to receive my finished nails?
Our fulfillment times depend on the design and seasonal traffic. First time customers do go through a sizing measure process that takes between 3-7 business days.
From then on:
Basics: 7-14 day fulfillment
Curated Designs: 20+ day fulfillment
Custom Requests: varies depending on request
If you do need it by a certain date, do let us know in "special instructions" at checkout so customer service can reach out to coordinate and quote a rush fee.
What is your return policy?
For bespoke sets, all items are final sale. We take great care to schedule each order to minimize wait times for all customers. Each set is made to your unique set of specifications and for your unique set of sizes. We appreciate your cooperation and understanding.
Are your products vegan and cruelty-free?
Yes! All our products, from our nail tips to the gel polishes we use are all vegan and cruelty-free.